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Anti Sexual Harassment -Hostile work environment Case Study

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Kelp

Niharika* works with a leading consulting organisation and leads a 5-member team. She is a hardworking professional who is ambitious and career-oriented. Niharika has been working in the same position for three years and has been assured a promotion by her supervisor Suresh*, due to her superlative performance.
Like other working days, Niharika reached her office well before time to find an envelope sitting in the middle of her clean table. As expected, it was her promotion letter to a pivotal role. This news did not go down well with her more-experienced peers, who had been vying for the same position and were not selected.
Niharika’s happiness was short-lived as intermittent rumours maligning her character started reaching her ears. The malicious rumours insinuated that Niharika received her promotion due to a close relationship with Suresh. Niharika had witnesses to substantiate that the rumours were being spread by her hostile colleagues.
Niharika made earnest efforts to quell the insinuations. Eventually, she talked to her supervisor, Suresh, who supported her, and both filed a sexual harassment complaint to the HR department.
What do you think happened following Niharika and Suresh’s complaint?
If you were the HR or senior leadership in their organization, how would you deal with their complaint?what-is-a-hostile-work-enviorment
Let us see what happened in Niharika and Suresh’s organization.

  • The HR referred the matter immediately to the Internal Complaints Committee
  • The ICC followed it up with an inquiry which included cross-questioning of the witnesses. Evidence was collected regarding the malicious emails that were being circulated in the office.
  • The Committee found enough evidence to substantiate their complaint of sexual harassment and recommended that the offenders be terminated from employment with immediate effect.

Commentary

  • The organization/ICC acted in an appropriate manner in promptly completing the inquiry and gathering relevant evidence
  • Sexual harassment is termed as a violation of human rights in India and the Supreme Court of India has set out clear guidelines for employers to redress and prevent sexual harassment at the workplace
  • The matter was instantly referred to the Internal Complaints Committee and HR did not attempt to mediate the case, which had clear overtones of sexual harassment.
  • The Committee, after an unbiased investigation of the case, determined that Suresh and Niharika were victims of sexual harassment. They found enough evidence to recommend the termination of the colleagues in question.

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Head – Client Relations

Gomathi Venkatasubramanian is a seasoned client relations and strategy leader with over nine years of experience in sales, client engagement, and conflict resolution. As the Head of Client Relations, Gomathi and her team ensure that every Kelp client enjoys excellence in service delivery and engagement.  With her vast product knowledge, Gomathi takes pride in being able to go beyond the call to action and provide innovative solutions and services to clients that align with their people and business goals.

Prior to Kelp, Gomathi worked with organizations across the sales and presales cycles thereby acquiring a deep understanding of the process and how to shift from a sales to a solutions mindset.  That has helped her in honing her unique style in building client relations and trust.

Beyond her professional pursuits, Gomathi enjoys traveling and exploring new destinations, embracing different cultures and perspectives. She also finds solace in Indian music, which serves as a source of relaxation and inspiration.

 

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Navneet, Managing Partner of Chugh LLP, offers global legal and tax services with 575 employees. An Attorney, CPA, and MBA from USC, he founded SABA and TiE Southern California and serves on multiple boards globally.

Bhaskaran MR

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Baskaran Rajaraman is an entrepreneur with interests in real estate, healthcare, and eCommerce. He has previously consulted with Krossark, Citrisys, Booz Allen, and Hamilton, and Polaris on BFSI, eCommerce, and logistics.

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Smita brings with her over a decade and a half of experience across both academia and corporate training and has helped shape the learning journeys of professionals across industries. Her expertise spans human behaviour, training and development, research, and organizational diagnostics. Smita’s research has been showcased at prestigious institutions, including IIM Indore, IIM Bangalore, IIM Trichy, and Nirma University..

Passionate about fostering diversity and inclusion, Smita brings an engaging approach to training, blending research-driven insights with interactive methodologies. Beyond her professional commitments, she enjoys exploring new cultures and perspectives through travel, always seeking to broaden her understanding of the world.

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Deepa, an MBA and Certified PoSH trainer, excels in client experience and HR. At Kelp, she fosters inclusivity through collaboration. Passionate about singing and voice artistry, she also announces for All India Radio.