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Prevention of Sexual Harassment at Workplace – Getting it Right

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Kelp

December 9th, 2013 chartered the commencement of a big rule-out in anti-sexual harassment laws in the legal system of India. The law projected how anti-sexual harassment has been placed in India and how people have been accepting it. With industries pluming in rapid expanse, corporates turned out to be a second home for employees, as more and more people spent more time in office than at home. Soon there developed a necessity for corporates to accept and incorporate this law seriously into their internal rulebook.
There have been a lot of changes since then. Corporates have been constantly analysing as to how sexual harassment issues impact them. The detailing in the anti-sexual harassment policy is vast. Hence some companies decided to work at granular levels of the same. Some companies even chose to break the monotony of anti-sexual harassment policies being a legal obligation on the papers of the frim and decided to incorporate them as a part of work culture and decorum.
On the other hand, corporates like Mphasis which were already followed these policies, affirmed the concept more clearly into their organizational framework. “Right before the law came into effect last year, we have been following a strong anti-sexual harassment policy. It’s been in practice for the past six plus years now where we have followed the guidelines provided by the Supreme Court as a result of the Vishaka guidelines”, affirmed Dr. Usha Subramanian, Head- Graduate Hiring and Technical learning, MphasiS. They showed the mark of a matured organization by conducting workshops and by building systems and processes that regulated the anti-sexual harassment guidelines internally. Corporates addressed 3 simple factors and built a model around them to architect a process for anti-sexual harassment. The two factors are discussed below:
Gender Neutrality                                                                                                                                                                  
Though the law and legal system puts women into the forefront, it has to be noted that Sexual harassment is a gender-neutral offense. Men can sexually harass women, and women can sexually harass men. Some corporates have also faced instances where men harass men and women harass women too. However, statistics show that the overwhelming majority of sexual harassment claims and charges are brought by women. Spokespeople from various organizations say that woman are more open in speaking out and reporting such event events, while men hesitate to do so. Speaking about the same, Dr. Usha Subramanian says “An organization does not discriminate whether the harassment is towards a woman or a man, which is again communicated in all our awareness activities.” Hence the stereotyping stands defined. Many corporates have termed such conduct to be illegal under company laws, reducing the chances of sexual harassment by a large extent.
Prevention Mechanism 
Corporates have taken a number of steps to reduce the risk of sexual harassment occurring in their workplace. Companies like GeBBS Healthcare have a POSH committee that maintains confidentialities and aids in not victimizing the person involved in the harassment.
“Induction and awareness sessions should be conducted through all levels of the organization so that each level is clear as to how to address and solve the cases of sexual harassment” says,
Ms.  Pooja Mehendale, VP – Human Resource, GeBBS Healthcare Solutions
Some major of the steps are as listed below:
Adoption of a clear anti-sexual harassment policySome companies issue employee handbooks that touches base on following objectives,

  • Definition of sexual harassment
  • Level of intolerance towards sexual harassment
  • Disciplinary action or employment termination measures for wrongdoers
  • The procedure for filing sexual harassment complaints
  • Investigative protocols for complaints received

Training employeesCorporates have been conducting annual training sessions for employees. These sessions teach employees what sexual harassment is, explain that employees have a right to a workplace free of sexual harassment, review complaint procedures, and also encourage employees to use it.
Training supervisors and managers– Some organizations have actively conducted training sessions for supervisors and managers that are separate from the employee sessions. The sessions aim to educate the managers and supervisors about sexual harassment and explain how to deal with complaints.
Kelp HR recently conducted a webinar that highlighted the ways in which corporates addressed sexual harassment in their work environment. Some of the key queries and answers for the same, have been listed below.
How do you ensure that the confidentiality is maintained the complainant is not victimized?
Confidentiality is maintained through a POSH committee that handles all the complaints and queries with an act of non-disclosure. Every employee is educated to approach the POSH committee if encountered with an act of sexual harassment.
When do you involve police law enforcement in cases of sexual harassment?
Prevention of sexual harassment does not involve the police authorities at all. This is something that happens within the organization and every organization should be equipped to handle it with a strong and robust process that addresses these issues. Bringing in the police is not the ultimate answer as these issues are elements of bad conduct, which can be corrected.
What if an incident of sexual harassment happens outside of office? How does the company deal with them?  
Imagine a corporate functioning in the first floor of a ten storey building and same corporate managing the cafeteria on the ninth floor, where all members of the building meet. An act of harassment which happens in the ninth floor is considered a harassment which has happened within the premises of the firm. Therefore the cafeteria is defined as an extended workplace. Companies chose to encapsulate their anti-harassment policies in these extended workplaces, mandating the rules to cab drivers, security, and housekeeping staff who increase the boundaries of a company’s presence.
Concluding the webinar, Dr. Usha Subramanian said, “Once we have enough proof that it was a case of sexual harassment triggered by the person accused, depending on the severity level, the penalty ranges from an apology to termination of job. Anti-sexual harassment is a reformatory process.”
“A lot of times, anti-sexual harassment is all about apology and does not lead to termination of job. But in certain cases when the severity is very high the termination is instant. While the procedure is executed by the HR, the report is submitted by the POSH committee”, concludes Ms Pooja Mehendale.

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Head – Client Relations

Gomathi Venkatasubramanian is a seasoned client relations and strategy leader with over nine years of experience in sales, client engagement, and conflict resolution. As the Head of Client Relations, Gomathi and her team ensure that every Kelp client enjoys excellence in service delivery and engagement.  With her vast product knowledge, Gomathi takes pride in being able to go beyond the call to action and provide innovative solutions and services to clients that align with their people and business goals.

Prior to Kelp, Gomathi worked with organizations across the sales and presales cycles thereby acquiring a deep understanding of the process and how to shift from a sales to a solutions mindset.  That has helped her in honing her unique style in building client relations and trust.

Beyond her professional pursuits, Gomathi enjoys traveling and exploring new destinations, embracing different cultures and perspectives. She also finds solace in Indian music, which serves as a source of relaxation and inspiration.

 

Navneet Chugh

Director & Entrepreneur

Navneet, Managing Partner of Chugh LLP, offers global legal and tax services with 575 employees. An Attorney, CPA, and MBA from USC, he founded SABA and TiE Southern California and serves on multiple boards globally.

Bhaskaran MR

Director & Entrepreneur

Baskaran Rajaraman is an entrepreneur with interests in real estate, healthcare, and eCommerce. He has previously consulted with Krossark, Citrisys, Booz Allen, and Hamilton, and Polaris on BFSI, eCommerce, and logistics.

Manju Manocha

Head - Business Development

Manju, Head of Business Development at Kelp, drives sales strategy and growth. An HR expert with a master’s in Personnel Management, she has worked with Mphasis, BMC, Syntel, and WNS.

Smita Mukharjee

Head – DEI Center of Excellence

Smita is a dynamic and experienced DEI and Learning Consultant with a unique blend of academic expertise and practical application. With an MBA from the University of Mumbai and an M.Phil from the esteemed Tata Institute of Social Sciences, she is currently pursuing a PhD.

Smita brings with her over a decade and a half of experience across both academia and corporate training and has helped shape the learning journeys of professionals across industries. Her expertise spans human behaviour, training and development, research, and organizational diagnostics. Smita’s research has been showcased at prestigious institutions, including IIM Indore, IIM Bangalore, IIM Trichy, and Nirma University..

Passionate about fostering diversity and inclusion, Smita brings an engaging approach to training, blending research-driven insights with interactive methodologies. Beyond her professional commitments, she enjoys exploring new cultures and perspectives through travel, always seeking to broaden her understanding of the world.

Shalu Salwan

Chief Operating Officer

Shalu, an MBA from ISB, leads operations and product development at Kelp, focusing on efficiency and impact. Passionate about L&D, DEI, and PoSH, she thrives on adventure—whether scaling mountains or exploring the ocean.

Elango R

Global Leader

Elango, Global CHRO and Business Head at MphasiS, grew the company from $12 million to over a billion. He led key integrations, integrated CSR practices, and has held leadership roles at Raheja Group, UB Group, and Bank of America.

Rangan Mohan

Veteran Executive Coach

Rangan Mohan, an executive coach with 30 years of experience, has held CEO roles at MphasiS and Hinduja Global Solutions. A graduate of Madras University and IIM Ahmedabad, he is now a director and consultant.

Deepa Padmanaban

Head – Learning Solutions and PoSH Center of Excellence

Deepa, an MBA and Certified PoSH trainer, excels in client experience and HR. At Kelp, she fosters inclusivity through collaboration. Passionate about singing and voice artistry, she also announces for All India Radio.