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Importance of Training in Preventing and Addressing Sexual Harassment

Importance of Training in Preventing & Addressing Sexual Harassment

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Author

Kelp

By Sneha Chandna

Metaphorically, a workplace is a microcosm of our society. Thus, it embodies and projects all the character traits of the current social scenario which means that whatever beliefs, ideas, taboos are prevalent in society will automatically be part of a workplace. Additionally, since a workplace is the coming together of people from diverse age groups, gender, region, religions, sexual orientation it is nearly impossible for them to be on common ground with regard to their beliefs or appropriate standards of behaviour. It is in this context that Training becomes crucial to ensure that a common code of conduct is evolved and established. This is one of the most effective ways to build an organization that runs smoothly where all employees feel safe and valued. 

A safe, healthy and harassment free workplace is the foundation of any organization and sexual harassment at workplace remains a potential threat to the same. The various ways in which Training plays an important role in ensuring the prevention and redressal of sexual harassment at workplace are, 

  • Developing an understanding of Sexual Harassment: Training helps the employees understand what constitutes sexual harassment. Physical and verbal harassment are easier to understand and identify because of their obvious nature, however sexual harassment might not be easily understood considering that it might at times be subtle and covert, involving behaviours or comments that are not explicitly sexual but still create a hostile or uncomfortable environment. 
    • At other times social and cultural norms play a role in determining what will be considered normal thus making it difficult for a survivor to recognize it even when it makes them uncomfortable. 
    • More importantly sexual harassment is a subjective experience, a behaviour that is friendly and harmless according to one person could be make another person uncomfortable. In this light Training makes everyone aware of the expected standards of behaviour.  
  • Establishes a Zero Tolerance policy towards harassment: When expected behaviour is spelt out in a Training it establishes the fact that there is a code of conduct that the organization expects everyone to follow. It highlights the commitment of an organization towards creating a safe and healthy workplace. When employees become aware, they can be expected to prevent harassment both by regulating and moulding their own behaviour and by being responsible and proactive bystanders when they perceive a potential situation involving sexual harassment. 
  • Knowledge of Consequences: Training also ensures that employees know the consequences of inappropriate behaviour, which leads to effective and smooth redressal in case an incident of sexual harassment occurs. 
  • Knowledge of Reporting Mechanisms and Legal Protections: A PoSH Training program that involves information about what an employee can do when he/she faces sexual harassment provides them with important tools for redressal of sexual harassment. Knowledge about the members of the Internal Complaints Committee or the Local Complaints Committee, its functioning, one’s rights as a complainant makes employees more confident in responding to an adverse situation, or in reporting it to the employers. In that way employees are able to play an active role in creating and sustaining a healthy workplace.  
  • Cultural and Organizational change: Effective Training efforts aim at challenging attitudes, beliefs, and practices that perpetuate harassment. They are expected to encourage reflection and dialogue around issues of power, consent, and respect, resulting in the creation of a more inclusive and equitable environment for all individuals.
  • Empowering the Internal Complaints Committee: The internal Complaints committee of any organization plays a central role in the implementation of the Law. It is responsible for receiving complaints, conducting inquiries, reporting and documentation of cases and recommending measures. All the members of the ICC are unlikely to know and understand all aspects of their role which makes it necessary for the employer to build their capacity to meet the requirements of the Law. In this context Training the members of the ICC about their powers and duties becomes central to having an effective POSH policy
  • Empowering the Men and LGBTQ folks: With the changing social context, organizations are inclined to look at the issue of sexual harassment in a gender-neutral manner. They are willing to make policies that protect men, women and the third gender from sexual harassment. This becomes more important for people from the LGBTQ community since they are at an even greater risk of being harassed. Since traditionally and in line with the law only women are seen as complainants, a policy against sexual harassment that is inclusive of all genders makes it essential for the employees to be sensitized and trained in behaviour expected of them. It builds the capacity of all team members to be an effective ally of the people from vulnerable or minority communities. 
  • Compliance with the Law: Most importantly, Section 19 of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, makes it mandatory for an employer to organise workshops and awareness programs at regular intervals for sensitising the employees and orientation programs for the members of the Internal Committee. Training becomes essential for an employer to remain compliant with the law. Similarly, Rule 13 of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Rules, 2013 requires the employer to build the skills and the capacity of the members of the Internal Complaints Committee. 

While hearing cases under the Sexual Harassment Law, Indian courts have repeatedly mentioned the need for awareness about the issue of sexual harassment and the provisions of the law for its effective implementation. In doing this they have set a precedent around Training to be the foundation of building a safe, healthy and efficient workplace, with a satisfied and stable workforce. 

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Head – Client Relations

Gomathi Venkatasubramanian is a seasoned client relations and strategy leader with over nine years of experience in sales, client engagement, and conflict resolution. As the Head of Client Relations, Gomathi and her team ensure that every Kelp client enjoys excellence in service delivery and engagement.  With her vast product knowledge, Gomathi takes pride in being able to go beyond the call to action and provide innovative solutions and services to clients that align with their people and business goals.

Prior to Kelp, Gomathi worked with organizations across the sales and presales cycles thereby acquiring a deep understanding of the process and how to shift from a sales to a solutions mindset.  That has helped her in honing her unique style in building client relations and trust.

Beyond her professional pursuits, Gomathi enjoys traveling and exploring new destinations, embracing different cultures and perspectives. She also finds solace in Indian music, which serves as a source of relaxation and inspiration.

 

Navneet Chugh

Director & Entrepreneur

Navneet, Managing Partner of Chugh LLP, offers global legal and tax services with 575 employees. An Attorney, CPA, and MBA from USC, he founded SABA and TiE Southern California and serves on multiple boards globally.

Bhaskaran MR

Director & Entrepreneur

Baskaran Rajaraman is an entrepreneur with interests in real estate, healthcare, and eCommerce. He has previously consulted with Krossark, Citrisys, Booz Allen, and Hamilton, and Polaris on BFSI, eCommerce, and logistics.

Manju Manocha

Head - Business Development

Manju, Head of Business Development at Kelp, drives sales strategy and growth. An HR expert with a master’s in Personnel Management, she has worked with Mphasis, BMC, Syntel, and WNS.

Smita Mukharjee

Head – DEI Center of Excellence

Smita is a dynamic and experienced DEI and Learning Consultant with a unique blend of academic expertise and practical application. With an MBA from the University of Mumbai and an M.Phil from the esteemed Tata Institute of Social Sciences, she is currently pursuing a PhD.

Smita brings with her over a decade and a half of experience across both academia and corporate training and has helped shape the learning journeys of professionals across industries. Her expertise spans human behaviour, training and development, research, and organizational diagnostics. Smita’s research has been showcased at prestigious institutions, including IIM Indore, IIM Bangalore, IIM Trichy, and Nirma University..

Passionate about fostering diversity and inclusion, Smita brings an engaging approach to training, blending research-driven insights with interactive methodologies. Beyond her professional commitments, she enjoys exploring new cultures and perspectives through travel, always seeking to broaden her understanding of the world.

Shalu Salwan

Chief Operating Officer

Shalu, an MBA from ISB, leads operations and product development at Kelp, focusing on efficiency and impact. Passionate about L&D, DEI, and PoSH, she thrives on adventure—whether scaling mountains or exploring the ocean.

Elango R

Global Leader

Elango, Global CHRO and Business Head at MphasiS, grew the company from $12 million to over a billion. He led key integrations, integrated CSR practices, and has held leadership roles at Raheja Group, UB Group, and Bank of America.

Rangan Mohan

Veteran Executive Coach

Rangan Mohan, an executive coach with 30 years of experience, has held CEO roles at MphasiS and Hinduja Global Solutions. A graduate of Madras University and IIM Ahmedabad, he is now a director and consultant.

Deepa Padmanaban

Head – Learning Solutions and PoSH Center of Excellence

Deepa, an MBA and Certified PoSH trainer, excels in client experience and HR. At Kelp, she fosters inclusivity through collaboration. Passionate about singing and voice artistry, she also announces for All India Radio.