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Anti Sexual Harassment-Quid pro quo Case Study

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Author

Kelp

Anu* works in an IT organization as a module lead and is a diligent and happy employee. Her manager Arun* and she had been going steady for seven months and both have been professional enough not to let this relationship affect their work requirements.
 A month back, however, Anu realized that Arun may not be the right person for her. She politely but firmly expressed this to Arun and ended their relationship. Disappointment turned to frustration with Arun who started using his hierarchical authority to Anu’s disadvantage. She was excluded from critical meetings, not nominated for relevant training programs and singled out for unfair criticism that left her feeling humiliated in the midst of her colleagues.quid pro quo 1
When Anu asked Arun about the reasons for being treated so, she was told that if she would accede to his requests, she would be given her due at work. Anu made it clear to Arun that it was neither correct nor professional to harass her so and that she wished to be treated on merit and with dignity.
 When, after a few weeks, Anu found that Arun’s behavior did not change, she filed a case of sexual harassment against him with the HR department.

What do you think happened following Anu’s complaint?
If you were the HR or senior leadership in Anu’s organization, how would you deal with her complaint?

Let us see what happened in Anu’s organization.

  •       HR immediately notified the Internal Complaints Committee
  •       An internal process of inquiry was initiated by the committee including questioning of relevant witnesses to the alleged     behaviour of the manager.
  •       The Committee found enough evidence to substantiate Anu’s complaint of sexual harassment and recommended  immediate termination of Arun’s employmentNow Or Later Keys Shows Delay Deadlines And Urgency

Commentary

  •       The organization took the right steps to act appropriately in this case.
  •       Sexual harassment is termed as a violation of human rights in India and the Supreme Court of India has set out clear guidelines for employers to redress and prevent sexual harassment at the workplace
  •       HR did the appropriate thing by immediately notifying the Internal Complaints Committee, instead of trying to mediate a case that was clearly in the realm of sexual harassment. (see box for what constitutes sexual harassment)
  •        The Committee, subsequent to its impartial investigation, determined that it was a case of sexual harassment and recommended the termination of the manager.

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Head – Client Relations

Gomathi Venkatasubramanian is a seasoned client relations and strategy leader with over nine years of experience in sales, client engagement, and conflict resolution. As the Head of Client Relations, Gomathi and her team ensure that every Kelp client enjoys excellence in service delivery and engagement.  With her vast product knowledge, Gomathi takes pride in being able to go beyond the call to action and provide innovative solutions and services to clients that align with their people and business goals.

Prior to Kelp, Gomathi worked with organizations across the sales and presales cycles thereby acquiring a deep understanding of the process and how to shift from a sales to a solutions mindset.  That has helped her in honing her unique style in building client relations and trust.

Beyond her professional pursuits, Gomathi enjoys traveling and exploring new destinations, embracing different cultures and perspectives. She also finds solace in Indian music, which serves as a source of relaxation and inspiration.

 

Navneet Chugh

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Navneet, Managing Partner of Chugh LLP, offers global legal and tax services with 575 employees. An Attorney, CPA, and MBA from USC, he founded SABA and TiE Southern California and serves on multiple boards globally.

Bhaskaran MR

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Baskaran Rajaraman is an entrepreneur with interests in real estate, healthcare, and eCommerce. He has previously consulted with Krossark, Citrisys, Booz Allen, and Hamilton, and Polaris on BFSI, eCommerce, and logistics.

Manju Manocha

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Manju, Head of Business Development at Kelp, drives sales strategy and growth. An HR expert with a master’s in Personnel Management, she has worked with Mphasis, BMC, Syntel, and WNS.

Smita Mukharjee

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Smita brings with her over a decade and a half of experience across both academia and corporate training and has helped shape the learning journeys of professionals across industries. Her expertise spans human behaviour, training and development, research, and organizational diagnostics. Smita’s research has been showcased at prestigious institutions, including IIM Indore, IIM Bangalore, IIM Trichy, and Nirma University..

Passionate about fostering diversity and inclusion, Smita brings an engaging approach to training, blending research-driven insights with interactive methodologies. Beyond her professional commitments, she enjoys exploring new cultures and perspectives through travel, always seeking to broaden her understanding of the world.

Shalu Salwan

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Deepa, an MBA and Certified PoSH trainer, excels in client experience and HR. At Kelp, she fosters inclusivity through collaboration. Passionate about singing and voice artistry, she also announces for All India Radio.