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“Disability, Not a Barrier”- An Assertive Stance by Payal Kapoor

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Kelp

“Disability is a matter of perception” – a quote that is often misconstrued as an ableist’s attempt to disregard physical or mental conditions. Whereas in times of an evolving, inclusive society, this is a statement of enlightenment and a visually impaired individual’s pragmatic take on life.

“Affirmation comes from within” is more than just an aphorism in the case of Payal Kapoor. It’s a way of life for her. Losing her eyesight at the age of 22 made her feel like the life ahead was a dead-end street. But for someone with an unyielding spirit like Payal’s, life was only about to soar ahead. Sure, the path was rocky for her, but an insight into her decades of journey as a visually impaired individual goes beyond her personal struggles and victories.

“When life gives you lemons, make lemonade,” says Payal optimistically.

“Life gives you opportunities,” she believes. Life is what truly happened to Payal when she was busy making other plans. Displeasure, susceptibility, and constant blues had become the centre of her life when she lost her vision at the age of 22. Continuing with her much-coveted career in the hotel management industry seemed no less than daydreaming to her. But this was not to last for someone as headstrong as Payal Kapoor.

“I joined rehabilitation after 6 years of denial,” says Payal Kapoor as she takes us through the journey of her revived career.

“I ended up becoming a teacher and mentor at the same organization that I was rehabilitated at.” That led to the beginning of her growing confidence, which made it possible for her to bounce back in the hotel industry. “Life kept coming at me, but I kept pushing back,” asserts Payal.

“Today I’m proud as a blind person and part of a vibrant community of people with disabilities and being able to give back to the community.”

The persistence towards reinvention, to adapt to the technology as a blind individual, has been the backbone of Payal’s journey. From what appeared to be an impasse, to helping the disabled, to becoming a TEDx speaker, Kapoor stands true to her ideology to take life head-on. “I was a basket case. I was swarmed by doomsday predictions. But after a point, in every adversity, there was an opportunity for me,” says Kapoor.

“The core of an organization should be to put individuality over disability.”

The corporate world often fails to open its mind to the fact that there is nothing different about disabled individuals because they are living a different life than abled individuals. “The disability is not the real barrier. Ignorance and lack of appropriate infrastructure are,” shares Payal. “Physical attributes like making offices accessible for wheelchairs, incorporating assistive technology, upskilling and teaching sign language to the workforce can be a few initiatives taken by corporates.”

“Technology is the biggest boom for people with vision impairment.”

“Every step of the way, it’s a little bit of an issue. I started with technology really early and kept evolving with time,” says Payal, shedding some light on her reliance on technology. Inadaptability of technology by organizations leads to missed opportunities for the disability community. Inclusivity of the disability community in the corporate world can be tackled by utilizing the available technology and making it accessible for disabled employees.

“It took time from 1995–2016 to change the way of thinking in a population where 1.38% of people are disabled.”

Sharing some insight into Indian laws for the disability community, Payal states that the Rights of Persons with Disability Act of 2016 marks a huge victory by including 21 disabilities in the law, which were earlier limited to only 7. The law paradigm shift has been an aid to uplifting the community.

“People with disabilities lose out to women in the diversity percentage,” says Payal when being asked about inclusivity for the disabled and women.

“The intersectionality of being a woman and having a disability in India is not easy,” explains Kapoor. When you think of diversity, women are a top priority amongst corporates. While that is commendable, it should not take the light away from their incompetence towards building an inclusive work environment comprising disabled individuals.

“Disability is not a CSR space.”

Organizations need to take disability inclusivity as an approach toward building a progressive workforce and not do it on account of a mandate. Moving past the physical barrier and acknowledging individuals for their work and skills can form an ethical outlook toward the differently abled community.

View the entire interview with Payal here

International Women’s Day Summit – Shakti

The celebration of International Women’s Day at Kelp was marked by a panel of influential individuals who came forward for a forthright discussion on the matter of global importance – women’s empowerment – a subject matter that is far from saturation. Gender discrimination, hostile workplace environment, disability rights and quantitative solutions and more were a part of one of these dialogues and panels at the IWD – Shakti by Kelp.

At Kelp we believe that having a diverse, equitable and inclusive workplace is the key to business transformation and growth and that we must be inclusive of all persons irrespective of any differences. To know more about Kelp’s Diversity, Equity & Inclusion solutions do call us at +91-95001-29652, email info@kelphr.com, visit www.kelphr.com

About Kelp

Kelp was incorporated in 2013 to provide the best HR solutions to organizations, and to improve workplace culture across the board. Over the last 10 years, we have serviced more than 1000 clients in India and a few overseas, across various industries in the areas of PoSH (prevention of sexual harassment at workplace), D, E & I (Diversity, Equity & Inclusion) and Mental wellness. But the common objective of all of these services is to build safer, happier, inclusive and productive workplaces.

For any of our other services related to Prevention of Sexual Harassment (PoSH) or Employee Assistance programs (EAP) do get in touch with us at info@kelphr.com, call +91-95001-29652 and we’d be able to help you with customized offerings suited to your organization.

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Head – Client Relations

Gomathi Venkatasubramanian is a seasoned client relations and strategy leader with over nine years of experience in sales, client engagement, and conflict resolution. As the Head of Client Relations, Gomathi and her team ensure that every Kelp client enjoys excellence in service delivery and engagement.  With her vast product knowledge, Gomathi takes pride in being able to go beyond the call to action and provide innovative solutions and services to clients that align with their people and business goals.

Prior to Kelp, Gomathi worked with organizations across the sales and presales cycles thereby acquiring a deep understanding of the process and how to shift from a sales to a solutions mindset.  That has helped her in honing her unique style in building client relations and trust.

Beyond her professional pursuits, Gomathi enjoys traveling and exploring new destinations, embracing different cultures and perspectives. She also finds solace in Indian music, which serves as a source of relaxation and inspiration.

 

Navneet Chugh

Director & Entrepreneur

Navneet, Managing Partner of Chugh LLP, offers global legal and tax services with 575 employees. An Attorney, CPA, and MBA from USC, he founded SABA and TiE Southern California and serves on multiple boards globally.

Bhaskaran MR

Director & Entrepreneur

Baskaran Rajaraman is an entrepreneur with interests in real estate, healthcare, and eCommerce. He has previously consulted with Krossark, Citrisys, Booz Allen, and Hamilton, and Polaris on BFSI, eCommerce, and logistics.

Manju Manocha

Head - Business Development

Manju, Head of Business Development at Kelp, drives sales strategy and growth. An HR expert with a master’s in Personnel Management, she has worked with Mphasis, BMC, Syntel, and WNS.

Smita Mukharjee

Head – DEI Center of Excellence

Smita is a dynamic and experienced DEI and Learning Consultant with a unique blend of academic expertise and practical application. With an MBA from the University of Mumbai and an M.Phil from the esteemed Tata Institute of Social Sciences, she is currently pursuing a PhD.

Smita brings with her over a decade and a half of experience across both academia and corporate training and has helped shape the learning journeys of professionals across industries. Her expertise spans human behaviour, training and development, research, and organizational diagnostics. Smita’s research has been showcased at prestigious institutions, including IIM Indore, IIM Bangalore, IIM Trichy, and Nirma University..

Passionate about fostering diversity and inclusion, Smita brings an engaging approach to training, blending research-driven insights with interactive methodologies. Beyond her professional commitments, she enjoys exploring new cultures and perspectives through travel, always seeking to broaden her understanding of the world.

Shalu Salwan

Chief Operating Officer

Shalu, an MBA from ISB, leads operations and product development at Kelp, focusing on efficiency and impact. Passionate about L&D, DEI, and PoSH, she thrives on adventure—whether scaling mountains or exploring the ocean.

Elango R

Global Leader

Elango, Global CHRO and Business Head at MphasiS, grew the company from $12 million to over a billion. He led key integrations, integrated CSR practices, and has held leadership roles at Raheja Group, UB Group, and Bank of America.

Rangan Mohan

Veteran Executive Coach

Rangan Mohan, an executive coach with 30 years of experience, has held CEO roles at MphasiS and Hinduja Global Solutions. A graduate of Madras University and IIM Ahmedabad, he is now a director and consultant.

Deepa Padmanaban

Head – Learning Solutions and PoSH Center of Excellence

Deepa, an MBA and Certified PoSH trainer, excels in client experience and HR. At Kelp, she fosters inclusivity through collaboration. Passionate about singing and voice artistry, she also announces for All India Radio.