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How to drive 100% completion of e-learning from employees?

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Kelp


Ever noticed the subdued groans in the air, when corporate e-learnings are launched?
You find employees gravitating towards thinking of them as a burden, and managers and HR dreading achieving 100% completion from employees.
Employees, in their defense, quote the lack of time, the irrelevance of the training, incompatible infrastructure, and more. Well, the occasional lack of motivation and discipline required to complete self-paced e-learnings is another part of the story. But taken together, it makes  100% e-learning completion seem like a feat in itself, across organizations world over.
So when you come across an organization like Fincare Small Finance Bank Ltd. that breezily drives 100% completion of KelpHR’s PoSH e-learning module, you wonder how they did it?
KelpHR caught up with Mr. Karthik Battaram, Deputy General Manager – Training, Fincare Small Finance Bank Ltd. – to understand how he and his competent team drove a straightforward 100% completion of the KelpHR PoSH e-learning module at their organization.
Here’s what we spoke:
KelpHR: Why is it generally tough for organizations to reach 100% completion for e-learnings?
Karthik Battaram: Yes. Driving 100% completion is never easy, especially when it is targeted at multi-level employee bands and diversified locations besides confronting challenges on the technical side, infrastructure, and the culture of the organizations.
KelpHR: How challenging is it to drive a 100% e-learning completion at the workplace?
Karthik Battaram: The first 50% to 60% is relatively easy to drive. Reaching 100% completion, however, needs a strategy built around innovation and persistence.
KelpHR: How did you drive 100% completion of KelpHR’s PoSH e-learning module at your organization?
Karthik Battaram: It is important to adopt a multi-pronged approach. Here’s what we did:

    • Big launch event – We announced KelpHR’s PoSH e-learning with a big energetic launch event. And backed it up with robust internal promotion.

 

    • Dedicated e-group – With a dedicated e-group, the importance of the e-learning was spotlighted to employees and the organization.

 

    • Multiple platforms – Providing focused attention to the e-learning via multiple platforms, like internal and external mailers, and group messages, helped.

 

    • Motivating employees – We channelized actions by motivating and incentivizing employees.

 

    • Personal connect – One-to-one calls played a critical role in resolving the challenges that employees were facing in completing the e-learning. Such personal connect helped achieve the last 5% – 10% completion.

 

    • Leadership focus – Regular MIS updates to Department Heads and leaders brought united focus to the completion of the e-learning.

 

    • SPoCs – SPoCs identified from each department ably helped us drive completion.

 

  • Internal competitions – By fostering a culture of internal competition for early completion, we created a lot of excitement and fun around completing the e-learning.

Also, a dedicated member of our team driving this initiative, plus the delightful service from a vendor like KelpHR.
As Karthik Battaram has shown, driving 100% e-learning completion with an innovative approach is necessary, and more so in the post-COVID19 world.
e-learning is already at a cusp with the global corporate e-learning market size at 64.4 billion $ in 2019 and expected to grow to a CAGR of 9.16% during 2019-2025. Making e-learning successful is both important and well within our reach with the right tools and support.
At KelpHR, we support you with a wealth of online resources around PoSH – including the PoSH elearning module demo at https://youtu.be/KPP2fAQKhTs
Feel free to reach out to us at info@kelphr.com for any help in launching e-learning for your employees on PoSH awareness.

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Head – Client Relations

Gomathi Venkatasubramanian is a seasoned client relations and strategy leader with over nine years of experience in sales, client engagement, and conflict resolution. As the Head of Client Relations, Gomathi and her team ensure that every Kelp client enjoys excellence in service delivery and engagement.  With her vast product knowledge, Gomathi takes pride in being able to go beyond the call to action and provide innovative solutions and services to clients that align with their people and business goals.

Prior to Kelp, Gomathi worked with organizations across the sales and presales cycles thereby acquiring a deep understanding of the process and how to shift from a sales to a solutions mindset.  That has helped her in honing her unique style in building client relations and trust.

Beyond her professional pursuits, Gomathi enjoys traveling and exploring new destinations, embracing different cultures and perspectives. She also finds solace in Indian music, which serves as a source of relaxation and inspiration.

 

Navneet Chugh

Director & Entrepreneur

Navneet, Managing Partner of Chugh LLP, offers global legal and tax services with 575 employees. An Attorney, CPA, and MBA from USC, he founded SABA and TiE Southern California and serves on multiple boards globally.

Bhaskaran MR

Director & Entrepreneur

Baskaran Rajaraman is an entrepreneur with interests in real estate, healthcare, and eCommerce. He has previously consulted with Krossark, Citrisys, Booz Allen, and Hamilton, and Polaris on BFSI, eCommerce, and logistics.

Manju Manocha

Head - Business Development

Manju, Head of Business Development at Kelp, drives sales strategy and growth. An HR expert with a master’s in Personnel Management, she has worked with Mphasis, BMC, Syntel, and WNS.

Smita Mukharjee

Head – DEI Center of Excellence

Smita is a dynamic and experienced DEI and Learning Consultant with a unique blend of academic expertise and practical application. With an MBA from the University of Mumbai and an M.Phil from the esteemed Tata Institute of Social Sciences, she is currently pursuing a PhD.

Smita brings with her over a decade and a half of experience across both academia and corporate training and has helped shape the learning journeys of professionals across industries. Her expertise spans human behaviour, training and development, research, and organizational diagnostics. Smita’s research has been showcased at prestigious institutions, including IIM Indore, IIM Bangalore, IIM Trichy, and Nirma University..

Passionate about fostering diversity and inclusion, Smita brings an engaging approach to training, blending research-driven insights with interactive methodologies. Beyond her professional commitments, she enjoys exploring new cultures and perspectives through travel, always seeking to broaden her understanding of the world.

Shalu Salwan

Chief Operating Officer

Shalu, an MBA from ISB, leads operations and product development at Kelp, focusing on efficiency and impact. Passionate about L&D, DEI, and PoSH, she thrives on adventure—whether scaling mountains or exploring the ocean.

Elango R

Global Leader

Elango, Global CHRO and Business Head at MphasiS, grew the company from $12 million to over a billion. He led key integrations, integrated CSR practices, and has held leadership roles at Raheja Group, UB Group, and Bank of America.

Rangan Mohan

Veteran Executive Coach

Rangan Mohan, an executive coach with 30 years of experience, has held CEO roles at MphasiS and Hinduja Global Solutions. A graduate of Madras University and IIM Ahmedabad, he is now a director and consultant.

Deepa Padmanaban

Head – Learning Solutions and PoSH Center of Excellence

Deepa, an MBA and Certified PoSH trainer, excels in client experience and HR. At Kelp, she fosters inclusivity through collaboration. Passionate about singing and voice artistry, she also announces for All India Radio.